Getting your security technology deployed is only the beginning. As your team becomes more familiar with the solution, new questions arise, requirements change and opportunities to make better use of the technology become apparent.
ANSecurity provides flexible security support and training to help your team get the most from your existing solutions. Whether you need help resolving an issue, upskilling your team, understanding advanced features or taking over a solution following a change in personnel, our experienced consultants are here to provide practical, expert support when you need it.
Modern security platforms offer an extensive range of features and capabilities, but organisations don’t always have the time or expertise to explore everything available to them.
Our consultants can help you understand what your technology can really do and identify opportunities to improve your security posture. We can provide practical guidance on configuration, features, updates and best practice, helping your team make better use of the solutions you have already invested in.
Support can also be particularly valuable when experienced members of your IT team move on. If responsibility for a security solution has changed hands, ANSecurity can provide the knowledge and additional resource needed to ensure the technology continues to be properly managed, maintained and optimised.
Every organisation uses technology differently, which is why we don’t believe training should always follow a cookie-cutter approach.
Where formal product training is required, ANSecurity can arrange official vendor training, delivered by qualified training specialists either at an approved training centre or at your own location.
For organisations looking for more practical, environment-specific guidance, we can also provide bespoke solution training delivered by our experienced consultants. Using your own systems and configuration as the basis for the training, we can take your team through the features, functionality and capabilities that are most relevant to your environment.
This means your team learns how to use the technology they actually have, in the way they actually need to use it.
Support and training can be provided remotely or onsite, depending on your requirements. We often work with customers a few weeks or months after an installation, once their team has had time to become familiar with the technology and identify areas where they need additional guidance.
A typical engagement can achieve a great deal in one or two days, whether you have a single delegate or an entire team requiring support. However, our approach is flexible and can be tailored around your priorities, existing knowledge and available time.
Whether you have a specific issue to resolve or simply want to make sure your team is getting the most from its security investment, ANSecurity gives you access to experienced specialists when you need them.
Our in-house consultants have extensive experience delivering support and training across a wide range of security technologies and environments, including finance, healthcare, manufacturing and education. This breadth of experience means we understand that effective security isn’t just about knowing how a product works — it’s about understanding how different technologies work together within a real business environment.
We combine product knowledge with practical, hands-on experience to provide training and support that is relevant, actionable and focused on your organisation’s objectives.
Whether you need to upskill your team, resolve an issue or unlock more value from your security technology, ANSecurity can provide the expertise and support you need.